Associate Product Marketing Manager, Gaming Desktop Systems

Product · City of Industry, California
Department Product
Employment Type Full Time

NZXT is a rapidly growing company made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. We are a team of creative, motivated and results-oriented people who love what we do and are dedicated to making it easy, fun and rewarding for our audience to play games. We are a founder-led organization that has not lost any of our entrepreneurial, scrappy roots. This is an exciting time to join NZXT as we are poised for significant global expansion and growth.

 

CULTURE & VALUES

At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas: 

 

Every Voice Matters                                     Learn And Grow 

Keep It Simple                                                Give A Shit 

Build Scalable Systems                                 Commit To Quality

Do What You Say                                          Win Together 

 

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.


RESPONSIBILITIES


  • Collect quantitative product data and metrics including: sell through, margins by product and component, RMA’s, inventory to assist future component and product decisions.
  • Gather data from customers and Customer Support and analyze feedback to further improve products.
  • Perform competitive analysis of price/feature offerings.
  • Work with the Data Team to generate an automated report to track key metrics.
  • Assist in determining the selection of parts for Prebuilds and custom builds to assure competitiveness and margins.
  • Coordinate testing with the Engineering Team to assure compatibility, reliability and CEC compliance for all Prebuilds and Custom Build options.
  • Develop and implement component compatibility matrices of Custom Build options.
  • Upload FPS and test the data to the BLD website.
  • Work closely with Procurement and Planning counterparts to define forecast, track backlog and inventory levels, understand shortages of components. Share and contribute to assure no line down, optimal inventory levels and order-to-ship lead time metrics. 
  • Maintain and update Microsoft Windows images for Windows installation for the QC process.
  • Coordinate with key stakeholders at Microsoft, develop and maintain processes for Windows key injection.
  • Create support and training documents for internal and external users for additional future services including DIY KIT, Subscriptions, Upgrade Program.
  • Assist in determining pricing for RMAs. 
  • Assist in strategizing and implementing product strategy road maps 


EXPERIENCE


  • Bachelor’s degree in Computer Science or a related discipline
  • Excellent oral and written communication skills
  • Strong analytical skills with a data-focused approach to solving problems
  • 1-3 years of experience in the PC gaming industry
  • Self-motivated, organized, and able to prioritize tasks to meet projected deadlines

Thank You

Your application was submitted successfully.

  • Location
    City of Industry, California
  • Department
    Product
  • Employment Type
    Full Time