Jr. Firmware QA Engineer

Engineering · Banqiao, Taiwan
Department Engineering
Employment Type Full Time
Minimum Experience Entry-level

NZXT is a rapidly growing company made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. We are a team of creative, motivated and results-oriented people who love what we do and are dedicated to making it easy, fun and rewarding for our audience to play games. We are a founder-led organization that has not lost any of our entrepreneurial, scrappy roots. This is an exciting time to join NZXT as we are poised for significant global expansion and growth.


CULTURE & VALUES

At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas:


Every Voice Matters                                Win Together

Keep It Simple                                         Give A Shit

Build Scalable Systems                           Commit To Quality

Learn And Grow                                       Do What You Say                                         

 

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.


JOB SUMMARY


We are searching for a mid-level Firmware QA engineer to join our hardware engineering team based on Taiwan office. You will help on creating and executing tests against our NZXT products and being able to distinguish between Hardware failures, Firmware failures, and Software failures, issues coming from the Host, Devices, or testing environment, all the related test activities to bring our users the best experience. You will also work closely with our engineers and design team to ensure product releases are streamlined and stable, which means you need to help on improving the firmware test process, manage resource and schedule. A successful candidate will be self-motivated, have strong coding skills, excellent problem-solving and troubleshooting skills, ability to learn new technologies and the ability to think strategically.


RESPONSIBILITIES


  • Design test plans for existing or new features to validate the firmware function in different kinds of hardware productions manually or automatically
  • Implement the automation test and build continuous integration process
  • USB protocol, common USB Bus errors, network considerations (latency, jittery, packet loss), in order to validate, verify and regress 
  • Ability to figure out the issue is from Host or Device
  • Log, track, regress, and close bugs in our tracking system and also create, organize, and discuss work in our wiki page
  • Identify areas of improvements, track any changes and status updates for current release version
  • Prioritize and multi-task with strong problem-solving and individual thinking skills
  • Clarify and address the root cause or the reason why the issue occurs
  • Participate in product/system level architecture planning, review and collaborate with cross-functional teams
  • Point out the workflow issues within the QA team or cross-functional teams and provide root cause and solution to improve software quality
  • Ability to work independently in an extremely fast-paced environment


EXPERIENCE & QUALIFICATION


  • Bachelor's degree in Computer, Electrical, Mathematics or related field
  • 2+ years of experience in testing embedded software and firmware
  • Experience with source control systems such as Git, SVN
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Experience with a scripting language like Python


SKILLS


  • Experience with one or more of the following technologies/knowledge is highly preferred:
    • USB FS/HS devices with variant classes such as HID, audio, video, CDC and MSC.
    • Embedded GUI libraries and MIPI LCD interface.
    • Video and streaming products such as USB camera microphone, capture cards.
    • Embedded systems using Android/Linux with ARM cortex-A platforms.
    • Motherboard/notebook with BIOS (UEFI), EC (Embedded Controller) and variant I/O interfaces.
  • Firmware Engineer background is a plus
  • Familiar with hardware development life cycle
  • Gaming hardware knowledge is a plus
  • Good communication skills
  • Strong oral, written, and interpersonal communication skills to work with a team locally or abroad

Thank You

Your application was submitted successfully.

  • Location
    Banqiao, Taiwan
  • Department
    Engineering
  • Employment Type
    Full Time
  • Minimum Experience
    Entry-level