NZXT is a rapidly growing company made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. We are a team of creative, motivated and results-oriented people who love what we do and are dedicated to making it easy, fun and rewarding for our audience to play games. We are a founder-led organization that has not lost any of our entrepreneurial, scrappy roots. This is an exciting time to join NZXT as we are poised for significant global expansion and growth.
CULTURE & VALUES
At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas:
Every Voice Matters Win Together
Keep It Simple Give A Shit
Build Scalable Systems Commit To Quality
Learn And Grow Do What You Say
We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.
NZXT is looking for a driven and customer-friendly Technical Support to join our Customer Service Team. As an NZXT Technical Support you’ll have the opportunity to make a difference in the lives of our fellow PC gamers and represent NZXT as a brand. Our team is made for those who take pride in helping others. We are looking for a talented Technical Support who has a passion for computers and technology to join our team. You will provide great customer service by using excellent in-depth knowledge of company products as well as by communicating effectively with team members within the Customer Service Department. Here, you’ll join us on a mission to deliver the best Customer Service in the PC industry.
The ideal candidate is detail-oriented with strong communication skills, both written and verbal. The candidate should have a passion for both hardware and software, ability to troubleshoot and have a strong work ethic. This position will report directly to the Customer Service Manager based in the U.S and the local Operations Manager.
EXPERIENCE & QUALIFICATION
NZXT is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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